Privacy Policy
Last Updated: 16 October 2026
Joel Samuel Academy (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit https://joelsamuelacademy.in or purchase our educational products and services.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Mobile number
- Billing information
- Order and purchase history
- Communication sent through contact forms, WhatsApp or email
- Technical information such as IP address, browser type and device information for security and website analytics.
2. How We Use Your Information
- To process purchases and payments.
- To provide access to digital downloads and online educational services.
- To respond to enquiries and provide customer support.
- To communicate important updates regarding purchased products or courses.
- To improve our website, services and user experience.
- To comply with applicable legal and regulatory requirements.
3. Payment Information
Payments on this website are processed securely through Razorpay. Joel Samuel Academy does not store your debit card, credit card, UPI PIN, net banking credentials or other sensitive payment information. Payment processing is handled by Razorpay in accordance with its own security and privacy standards.
4. Digital Products
Purchased digital products such as notes, worksheets, formula sheets, revision materials and downloadable educational resources are delivered electronically through the website after successful payment.
5. Sharing of Information
We do not sell, rent or trade your personal information to third parties. Information may be shared only with trusted service providers such as payment processors, website hosting providers or where required by law.
6. Cookies
This website may use cookies and similar technologies to improve functionality, remember user preferences and analyse website traffic. You may disable cookies through your browser settings if you wish.
7. Data Security
Reasonable technical and administrative safeguards are implemented to protect your personal information from unauthorized access, misuse, disclosure or alteration. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Third-Party Services
This website may contain links to third-party websites or services including YouTube, WhatsApp and Razorpay. Their privacy practices are governed by their respective privacy policies.
9. Your Rights
You may contact us to request correction or deletion of your personal information where permitted by applicable law.
10. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact:
- Joel Samuel Academy
- Email: support@joelsamuelacademy.in
- Phone / WhatsApp: +91 91820 99001
- Website: https://joelsamuelacademy.in
11. Changes to this Privacy Policy
Joel Samuel Academy may update this Privacy Policy from time to time. Any revisions will be published on this page along with the revised date.
Reviews
When you write a review on our Reviews page, we collect your star rating, your review, your name, your city, your class and board, whether you are a student or a parent, and, only if you choose to give it, a phone number or email address. Your review is shown only after we have read it, with your first name and initial, city and class. Your phone number or email is never shown and is used only to confirm the review or to thank you. To have your review changed or removed, message us on WhatsApp at +91 91820 99001.
Visit statistics
We count visits to this website to see which pages are useful, using Koko Analytics, which runs on our own website. It uses no cookies, does not identify you, and sends nothing to other companies. We see only totals: how many visits each page had and which websites visitors came from.
SAT Math tutoring
SAT Math tutoring is covered by our separate SAT Math Terms & Policies.